New requirements to support the aged care sector are challenging business to meet higher levels of direct and indirect care. We're working with providers to optimise rosters that will close gaps in rostered care minutes while maintaining high levels of support across the business by finding efficiencies in how existing workforce is scheduled to meet.
Supported Independent Living (SIL)
We work with a range of SIL providers of various sizes to mathematically optimise rosters in line with the SCHADS award and Enterprise Agreements, incorporating the base Roster of Care requirements to ensure participants' care and routine are maintained.
We helped a well known fast food company reduce wages with consistent business rules and achieve 100% compliant base rosters while improving customer service and increasing sales per work hour.
To understand the impacts of proposed EBA clause variations before reaching agreement in negotiations with staff and unions, we helped a utility business model future outcomes and improved their Service Level Agreement with better client response times.
The Holiday Peak Period for a retailer with close to 100 stores was made more manageable by accurately forecasting additional customer service hours required and effectively rostering the existing staff to reduce hiring new casual roles.
Rostering for a specialist manufacturing company meant meeting the requirements of an Enterprise Agreement, fatigue management guidelines, Union requirements and preferred work patterns of staff which they were unable to develop themselves.