Our mission is to equip organisations with a definitive position on their roster performance and payroll compliance to help them thrive.
Australian owned and Melbourne based, Workforce Analytics was founded in 2013 with a mission to solve complex workforce management challenges using smart mathematics and cutting-edge technology.
Our dedicated team comprises HR specialists, operations experts, mathematicians, data scientists, engineers and industrial relations professionals. We work closely with a huge range of customers, including many household names across diverse industries including FMCG, disability services, mining, childcare and retail sectors.
We also partner with professional service firms to support their clients in achieving workforce optimisation and compliance excellence.
Over a decade of experience solving complex workforce management and optimisation challenges.
HR, operations, mathematicians, data scientists, engineers and IR experts working together.
Trusted by household names across multiple industries to deliver measurable results.
Our four core solutions work together to optimise every aspect of your workforce management.
Workforce Analytics
Accurately check wages and payroll compliance against Awards or Enterprise Business Agreements.
Workforce Analytics
Develop the most cost efficient, legally compliant base rosters that meet all of your business needs.
Workforce Analytics
Data science and AI improves your daily forecasting using any elements that influence your workforce needs.
Workforce Analytics
Interrogate business drivers, model bespoke scenarios, and quantify opportunities that influence your workforce.
Our roster optimisation is more sophisticated than genetic AI tools. AI-suggested improvements work with what rosters currently exist, but if they're not efficient, it will cement inefficient rosters. Our tool allows clients to provide critical information from which truly mathematically optimised rosters can be created. These are complimentary to existing rostering tools.
From data inputs to optimised rosters and roster management
Customised rosters & scenario modelling
Comprehensive insights & best possible rosters
Strategic dashboards and comprehensive reporting deliver total visibility across your payroll compliance.
As the original pay review solution in the market, we're trusted by sophisticated users who demand audit-proof accuracy and legal compliance over visually appealing but potentially non-compliant alternatives. Our reviews stand up to scrutiny without requiring re-auditing.
Total visibility through strategic dashboards
Summary insights at your fingertips
Pay Review gives you the summary insights you need, whether you're reviewing 6 months or 6 years of historical payroll. Use our dashboards to uncover areas of importance and provide an executive summary of the issues.
Comprehensive BOOT Analysis
The engine provides a comprehensive BOOT (Better Off Overall Test) which drills down to shift-by-shift cost comparison and can be rolled up to pay category. This functionality is very powerful for Enterprise Agreement modelling, enabling you to assess the true impact of proposed changes and ensure compliance whilst optimising workforce costs.
Enterprise Agreement Modelling
Pay Review delivers a definitive and comprehensive position on the cost of EBA scenarios. Our detailed reports provide precise clarity on proposed agreement changes, with granular breakdowns of each cost category and individual employee impact analysis.
This advanced capability represents the next generation of EBA modelling technology. Organisations still relying on spreadsheet-based analysis are missing critical intelligence that could significantly influence negotiation outcomes and long-term workforce costs.
Comprehensive compliance overview
Access detailed employee-level reports showing underpayments, overpayments, employment types, and classifications across your entire workforce.
Detailed breakdown & analysis
Drill down into individual employee reports with comprehensive breakdowns of paid vs. owed amounts, employment details, and specific compliance issues.
Built on real data from your business to improve workforce engagement and efficiency.
Cutting-edge mathematical optimisation, AI, and machine learning at your fingertips.
Significant improvements in profitability and productivity across diverse industries.
Our team of industrial relations experts has coded our mathematics engine for a comprehensive range of modern awards and enterprise agreements. We continue to expand our coverage.
Educational Services (Teachers) Award
Banking, Finance and Insurance Award
Fast Food Industry Award
General Retail Industry Award
Aged Care Award
Social, Community, Home Care and Disability Services Award
Mining Industry Award
Storage Services and Wholesale Award
Clerks – Private Sector Award
Pharmacy Industry Award
Restaurant Industry Award
Hospitality Industry (General) Award
Contract Call Centres Award
Cleaning Services Award
Health Professionals and Support Services Award
Legal Services Award
Hair and Beauty Industry Award
Vehicle Repair, Services and Retail Award
Nurses Award
Road Transport and Distribution Award
Fitness Award
Animal Care and Veterinary Services Award
Children's Services Award
In addition to the above awards, we support many other awards and Enterprise Agreements.
See how our products can work for you through a selection of different industriesWe continue to expand our coverage.
New requirements to support the aged care sector are challenging business to meet higher levels of direct and indirect care. We're working with providers to optimise rosters that will close gaps in rostered care minutes whilst maintaining high levels of support across the business by finding efficiencies in how existing workforce is scheduled to meet.
We work with a range of SIL providers of various sizes to mathematically optimise rosters in line with the SCHADS award and Enterprise Agreements, incorporating the base Roster of Care requirements to ensure participants' care and routine are maintained.
We helped a well known fast food company reduce wages with consistent business rules and achieve 100% compliant base rosters whilst improving customer service and increasing sales per work hour.
To understand the impacts of proposed EBA clause variations before reaching agreement in negotiations with staff and unions, we helped a utility business model future outcomes and improved their Service Level Agreement with better client response times.
The Holiday Peak Period for a retailer with close to 100 stores was made more manageable by accurately forecasting additional customer service hours required and effectively rostering the existing staff to reduce hiring new casual roles.
Rostering for a specialist manufacturing company meant meeting the requirements of an Enterprise Agreement, fatigue management guidelines, Union requirements and preferred work patterns of staff which they were unable to develop themselves.
Expert guidance on workforce optimisation, payroll compliance, and industry best practices.
"We were recently introduced to WFA Roster Optimisation and the outcomes have exceeded all of our expectations. Financially we have reduced costs by over 7%, but the benefits have been more than financial. We have been able to introduce a system that ties all of our approved rosters of care directly to roster needs, which allows us to keep our customers at the focus of our supports."
Leigh Tull
CFO, ConnectAbility
"My goodness - I was not prepared for the results! Small changes produced such significant savings. We achieved roster changes that were accepted by our employees, delivered outcomes that were better than what they had originally, and the business saved money. Was an absolute game changer for me and I'll never spend another minute trying to develop a roster now that I have seen the huge success I can achieve with Roster Right."
Client
News Corp
